Issue date: April 24, 2003

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NAME: Mark Andrews
OCCUPATION: Circulation Operations Supervisor

With the end of the semester rapidly approaching, the MSU Library begins one of its busiest times of the year.

For Mark Andrews, circulation operations supervisor, the end of the semester is when library books checked out months ago are dusted off and returned to the library. Andrews says anywhere from 5,000 to 7,000 books a day make their way back to the shelves of the library during finals week.

It's non-stop work for Andrews and his staff to get through all the books brought back at semester's end. The main drop box is checked every half hour during the last two weeks of the semester and is always full.

Andrews' job revolves around public service, helping students and faculty utilize the library's resources. He is in charge of scheduling students and supervisors to check books in and out of circulation, helping library patrons take care of fines and answering questions.

"Technology has made our job much easier, with the addition of online book renewal," Andrews says. "We help educate students, faculty and staff on this new online renewal policy, which takes care of many overdue book problems."

By Paul King